Please read the following information very carefully before proceeding with any booking through our website. The terms and conditions set out below apply to all our services rendered directly or indirectly online, by email or by telephone.
2. Use License
Our services and materials are tailored for personal and non-commercial use only. It is strictly forbidden to re-sell, deep-link, use, modify or copy, reproduce, monitor (e.g. spider, scrape), display or download any content or information, software, products or services available on our website for any commercial or competitive activity or purpose. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Luxuryhotelsofistanbul.com at any time. Upon termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Scope of Service
Based on the information provided by the client, Luxuryhotelsofistanbul.com commits itself to deliver hotel room or service suitable to accommodate or respectively serve the specified number of guests or clients. Should the client fail to submit correct information to Luxuryhotelsofistanbul.com regarding the requested service any failure or consecutive cancellation of the service caused by the lack of such information remain full responsibility of the client who will also face all extra costs. Special requests regarding the services booked will be delivered to service provider however cannot be guaranteed.
Due to independent force-major circumstances (hotel renovations, overbook situations, terrorist attacks, strikes, acts of God, etc.), Luxuryhotelsofistanbul.com reserves the right to cancel the booked service and refund the customer or offer an alternative accommodation or service of equal or superior quality with no extra charges to the client. Customer confirms that Luxuryhotelsofistanbul.com cannot be held responsible for those situations and will not seek further compensation than reimbursement of the pre-paid service.
Any complaints regarding a service you’ve booked though Luxuryhotelsofistanbul.com should be addressed directly to the service provider at the time the problem occurs. Client has to contact us the very same day for immediate assistance otherwise consequent claims shall not be accepted.